What if I want to cancel an item?
Please contact us at email@example.com before the order is dispatched to cancel the order. We will then give you a full refund.
What if I have a question that is not covered here?
Please contact our customer services department at firstname.lastname@example.org.
What if I want further information on a product?
Please contact our sales department at email@example.com. If you can give details of the product you are interested in and the questions you have, we will get back to you promptly. We are always happy to offer you advice on any aspect of home cinema you are interested in.
When will an item be back in stock?
We receive deliveries of new stock everyday. If the item you require is marked as out of stock please contact us to discuss your needs.
I cannot find what I am looking for?
We have contracts to supply products from most major manufacturers. However, we do not sell all products online, so please contact us with your queries.
How much is postage and packaging?
We offer FREE delivery to the mainland UK (excluding Channel Islands, Isle of Man, Isle of White, Isles of Scilly, and some of the remote Scottish Isles). For international orders and UK areas not covered please contact us for a quote. More details on our delivery policies can be found by clicking here.
How do I return my order
Please click here to read our returns policy.